NALP Peoples Academy Live


Could your Account Managers use some formal training? Are you an Account Manager looking for some more tools for your “toolbelt”? The Account Manager Excellence workshop is aimed at helping the often-underserved middle management tier of a landscape or lawn care company. These middle management positions are mission critical to the success of your organization. During this workshop, your Account Managers will learn:

  • How to manage the Clients
  • How to Sell
  • How to manage the Crews
  • How to manage the Work

Program Champions


Media Sponsor

Landscape Management

If you have any questions regarding the event, please contact Lisa Wood.

About Your Hosts:

Between Ken Thomas and Ben Gandy, they’ve owned and managed multiple companies, large and small. They’ve managed accounts and account managers, trained crews and trained trainers. They bring practical, simple and usable tools, ideas, strategies, and tactics to put managers in a position to succeed.

Ken Thomas has had a 30+ year career in the landscaping industry as a landscape business owner and as a consultant. Through his experience, he has learned the best practices and systems of thriving landscape operations.


Ben Gandy’s lean production expertise is unparalleled and he has been to virtually every landscape market in the US implementing lean on a cultural and practical level. With a passion for operations, systems based management strategies, and lean thinking, Ben is positioned to guide others in pursuit of their vision.


Known for his sales system and his benchmarking expertise, Kevin Kehoe has been in the industry for more than 35 years. His expertise in providing practical solutions, systems, and advice to over 250 landscape contractors in the areas of sales management, financial management, budgeting, pricing and merger and acquisition make him an outstanding resource and guide.