What makes the NAVIGATE experience unique? You'll be matched with a Trailblazer coach (from a non-competing market). They'll share with you their operations, customer service strategies, business plans, and more. You'll get advice that you can use immediately to help improve your operations. The traditional NAVIGATE experience involves a full day, in-person meeting at the Trailblazer's facility. Or, you can meet with your mentor virtually if travel isn't in the cards. We also have a speed version of NAVIGATE if you want a quick 1-2 hour coaching session.