February 5-6, 2019
St Louis, MO
Embassy Suites by Hilton St. Louis Downtown
610 North 7th Street, St. Louis, MO 63101

Account managers can make or break client relationships, and they are key to building a strong business portfolio. Are you an Account Manager looking for some more tools for your “toolbelt”? Could your Account Managers use some formal training? If so, this course is for your or for the Account Managers on your team.  Learn from leading industry experts Ken Thomas and Ben Gandy from Envisor Consulting.  They have years of industry expertise that will leave attendees feeling confident and energized to tackle the challenges in the new year.

 During the Account Manager Excellence workshop, you will learn:

  • How to manage the clients
  • How to sell
  • How to manage the crews
  • How to manage the work

If you have any questions regarding the event, please contact Lisa Wood.


Between Ken Thomas and Ben Gandy, they’ve owned and managed multiple landscape industry companies, large and small. They’ve managed accounts and account managers, trained crews and trained trainers. They bring practical, simple and usable tools, ideas, strategies, and tactics to put managers in a position to succeed.

Ken Thomas has had a 30+ year career in the landscaping industry as a landscape business owner and as a consultant. Through his experience, he has learned the best practices and systems of thriving landscape operations.


Ben Gandy’s lean production expertise is unparalleled and he has been to virtually every landscape market in the US implementing lean on a cultural and practical level. With a passion for operations, systems based management strategies, and lean thinking, Ben is positioned to guide others in pursuit of their vision.

What people are saying...


"Learning about the importance of communicating from the inside out and understanding our purpose and cause enlightened me to see sales opportunities from a totally different perspective. Our company is currently using the onboarding process and it has made a huge impact on our customers as well as all of our team. Hearing additional comments and suggestions for this process from others attending the workshop was a big help. On a personal level, one of the most important things to me was the reminder to occasionally work on developing my vision."
— Richard Lowther with Crabapple Inc.

"I've been in the industry for 25+ years and I've had the honor in working with Ben Gandy and Ken Thomas in the past and learned many things while doing so. After being out of touch with them for 20 years, I realize they have the key tools for educating account managers on ways to help them manage accounts and by showing you different ways to become more efficient and help them see the value in the account managers role."
— Travis Henderson, Outdoor Expressions

"Ken and Ben do an amazing job of passing along years of knowledge and experience in a way that is easy to take in. You come away eager and motivated to get back to work and start putting it to good use."
— Luke Wixo, Weller Brothers