Breakfast With Champions

7:00 AM - 8:30 AM
Location: Louisville Marriott Downtown


This ever-popular breakfast event features a variety of roundtable discussions focused on hot industry topics. As a Champion, pick a subject of interest to you and engage in brainstorming with your industry peers. You'll expand your perspective and learn new strategies as you lead this unique experience!

 Thursday Sponsor


 Friday Sponsor


BE A CHAMPION

We would like to invite you to be a champion and facilitate a roundtable discussion of 10 people at these networking breakfasts. Sign up to be a champion now!

BWC Guidelines
BWC Champion Sign up Form

Due to number of champions needed, we are not able to offer complimentary tickets for the event. We appreciate your volunteering to assist us with this important networking event and respectfully request that you register for the breakfast(s).

Champion Sign-up forms are due by September 1, 2017.

For questions, contact Laurie Lankford at 703-456-4204 or laurie@landscapeprofessionals.org.

3:30 PM - 4:30 PM
One-On-One Mentoring Session With NALP Trailblazers

If you've ever wished for a business coach or mentor, this is your chance. Our esteemed group of Trailblazer Mentors have proven track records of success in the lawn and landscape business, and during this session they'll listen your biggest business challenges and offer seasoned advice. These powerful one-on-one mentoring sessions will help you overcome your challenges and take your business to the next level! Space is limited! To sign up for a session, please email amy@landscapeprofessionals.org.

4:30 PM - 5:30 PM
Newcomers Reception

If it's your first time at LANDSCAPES 2017, join us for a reception where you can meet other people who are attending the conference for the first time. We'll also have some veterans to show you the ropes.

9:00 AM - 4:30 PM
Account Manager Training Workshop
Ken Thomas & Ben Gandy, Envisor Consulting, Inc.


When it comes to getting and keeping customers, customer service is more important than quality, and even more important than price. Market-leading companies consistently differentiate themselves by providing an extraordinary customer experience, and account managers are the people who deliver that experience. In this one-of-a-kind seminar, industry leaders Ken Thomas and Ben Gandy share insights and industry best practices required to master the account manager role.

In this specialized workshop, account managers will learn how to:

1. Develop high-level client relationships and successfully onboard new clients to ensure long-term success.
2. Identify, present and close more landscape enhancements, while delivering services on-time and on budget.
3. Win greater customer loyalty, increase retention, improve productivity, boost sales and generate higher profits.