FAQ - EasyPay Program (EPP)

The EPP was designed to provide NALP members with an easy, convenient, and highly secure way to pay their membership dues.

Click any of the questions below to expand the answers.

What is the Easy Pay Plan (EPP)?

EPP allows members to automatically pay and renew their membership dues monthly or annually, directly from their credit/debit card account. The EPP automatically renews each year, freeing you from having to resubmit your renewal and payment information annually.

Who can sign up for EPP?

Contractor, Supplier and Consultant members are eligible to enroll in NALP's Easy Pay Plan (EPP). The EPP is not available to International Contractors, Dealers, Franchisees, Allied Associations, Affiliate, Student Chapter and Students.

What are the benefits of EPP?

No disruption in your membership, no checks to write, and no payments to mail.

How do I sign up for EPP?

When you renew or join NALP, pay by credit/debit card and complete the Easy Pay portion of your application or renewal and send via mail, fax, or online.

How will I know when a payment is made or how much was paid? Will I get an invoice?

Instead of an annual renewal notice, NALP will send you a reminder notice at least 30 days before your annual membership is charged to your credit/debit card. The reminder notice will provide details about pending dues and how to contact NALP with any updates to the membership options, payment method, card number, expiration date, and details on how to contact NALP to discontinue the automatic charges to your credit/debit card. If you do not so notify NALP, your membership will automatically renew and your credit/debit card will be charged. Your membership will continue from year to year unless canceled by either party.

How do I change or update my EPP contact or payment information?

You must notify NALP of any changes to your e-mail, address, or payment information (credit card, account number, expiration date, etc). Reminder notices will be sent to the last street or e-mail address that you provided. To update your contact information, visit www.landscapeprofessionals.org/MyAccount. To update your payment preferences, contact Member Services at membership@landscapeprofessionals.org or call 800-395-2522.

How do I reconcile any problems I may have with EPP?

Please contact Member Services at membership@landscapeprofessionals.org or call 800-395-2522.

What if I don't have enough money in my account when EPP is posted to my account?

You are obligated to have enough money in your account to make EPP payments, just as you must have funds in an account to cover a check. If you do not have enough open credit or money in your account, your financial institution can deny the transaction and/or charge returned or over the limit credit fees.

How do I cancel EPP?

You may cancel EPP option by contacting NALP at 800-395-2522, Monday through Friday, 8:00 am to 4:30 pm, ET, or in writing to membership@landscapeprofessionals.org or NALP, Member Services Department, 12500 Fair Lakes Circle, Suite 200, Fairfax, VA 22033. Thereafter, you can choose to renew online www.landscapeprofessionals.org/Renew or a standard dues notice will be mailed to you.

All EPP enrollment requests must be made at least 5 business days prior to the date of your scheduled membership dues charge. Requests made in less than 5 business days prior to your scheduled membership dues charge may not be honored for that renewal period but will be honored for all future renewals.

How long does EPP continue?

Your membership will be renewed annually at the current rate in effect at time of renewal, unless cancelled by either party. NALP will charge your card on the 1st day of the month (or the first business day after the 1st of the month) and send an email notification that the card was charged.

You will receive a reminder e-mail before each annual renewal period providing the details about pending dues and contribution charges and how to contact NALP with any updates to the card number or expiration date or to make changes to your membership options, including details on how to cancel the auto renewal agreement.

NALP will notify you if your credit/debit card has expired or if any difficulties are experienced during processing. If we are unable to complete your renewal or if your card is declined, you will be notified by email and a standard dues invoice will be mailed to you.

If your question is not answered here please contact NALP Member Services at 800-395-2522, Monday through Friday, 8:00 am to 4:30 pm, ET, or email membership@landscapeprofessionals.org.