Education Tracks

New ideas and thought provoking sessions.

Business Excellence

The Business Excellence track provides a roadmap for companies to grow more profitable businesses through better sales, marketing and financial practices. Real-world examples will help you develop better strategies in areas ranging from benchmarking and business law to recruitment and culture-building. Planning for the future, scaling strategies and sustainability are also part of the Business Excellent series.

View Sessions

Customer Experience

The Customer Experience track offers a 360-degree look at everything that goes into building strong customer relationships, from proactive communications strategies to managing client expectations and delivering high-end customer service. Learn effective landscape maintenance, design-build, and lawn care sales and marketing strategies, as well as new ways to use technology to nurture client relationships and create a five-star customer experience for all aspects of your business!

View Sessions

Operational Excellence

The Operational Excellence track shares case studies that help companies improve equipment and personnel safety at all levels. Learn how to improve workflows and communications, enhance fleet management and integrate AI into your operational routines in this practical series.

View Sessions

Team Member Experience

The Team Experience track offers solutions to some of the biggest challenges faced by landscape and lawn care contractors – recruiting, retaining, managing, and engaging employees. You’ll learn successful strategies to find and onboard new team members and hear case studies on company culture and employee development programs that lead to high rates of retention and employee happiness. Education sessions will explore incentives, performance reviews, internal promotion and the benefits of investing in soft skills, along with practical sessions on finding and keeping staff.

View Sessions